[ Services ]
Reputation management, PR and community building under one roof.
A small, opinionated practice. We do not do bolt-ons. We do depth across the three disciplines that actually move reputation.
Online Reputation Management
We control what people find when they look you up
We shape what the world sees when they search for your name or brand. That means engineering search results so the good stuff rises, managing reviews so they tell a fair story, and keeping your knowledge panel accurate and complete. Some of it is cleanup, and most of it is building good signals that compound over time. It is careful work, not magic, and the results show up exactly where they matter most.
- SERP architecture✦
- Review velocity✦
- Knowledge graph✦
- Sentiment ops✦
Public Relations
We earn coverage that positions you where it counts
We build real relationships with journalists and editors, then place stories in the right publications at exactly the right moment. The coverage compounds over time, and when a buyer or investor searches your name, they find respected voices talking about you. That is the difference between a press release no one reads and a story that actually moves things.
- Media strategy✦
- Founder narrative✦
- Earned exclusives✦
- Industry analyst✦
Community Management
We turn your audience into people who talk about you without being asked
We build spaces where your people actually want to spend time. That looks like owned platforms, a network of creators who genuinely care, and real world moments that feel like rituals rather than marketing stunts. When it works, your community starts carrying real weight for you. They fill your launches, they leave honest reviews, and they defend the brand before you even know something needs defending. That is the kind of advocacy you cannot buy with ad spend.
- Owned platforms✦
- Creator network✦
- IRL programming✦
- Advocacy loops✦
Frequently asked questions
What does an online reputation management agency actually do?
We manage what people find when they look you up. That covers the search results on your name or brand, the reviews sitting on Google and the app stores, your knowledge panel, and the odd forum thread that somehow outranks your own site. Some of it is cleanup. Most of it is building good signals so they sit above the noise. It is more gardening than magic, you plant the right things and keep tending them until they outrank the rest.
Can you remove negative reviews or negative articles about my brand?
Honest answer, usually no, and you should be wary of anyone who promises a clean delete. Real reviews and published articles rarely come down on request. What we can do is push them below the first thing people see, by lifting your own pages, profiles and earned coverage above them, and by replying in a way that turns a complaint into proof you actually care. Suppression and a smart response beat deletion almost every time.
What is the difference between ORM and PR?
Public relations earns you the story. Reputation work makes sure that story, and everything else about you, holds its place online once the news cycle moves on. They feed each other. A strong feature in a respected publication is worth far more when it is the first result a buyer sees, and keeping it there is exactly where the two jobs meet.
What does a community management agency do?
A community management agency builds you a room people actually want to be in, then keeps it alive. For us that looks like owned spaces, a network of creators and ambassadors, and the odd ritual members look forward to. Get it right and the community starts carrying real weight for you. They fill your launches, they leave the reviews, and they will defend the brand before you have even noticed there was anything to defend.
How fast can you respond when something blows up online?
Within the hour, any hour. When a brand is on fire you do not need a ticket number and a holding message, you need a clear plan and a real person who has done this before. Our crisis communications work runs around the clock, because the first sixty minutes usually decide how the next sixty days go.
Do you work with startups and founders, or only big brands?
Both, and the size of the logo matters less than you would think. We have looked after solo founders with a single product and brands that serve millions of customers a year. What we look for is someone who cares how they are perceived and is ready to do the work alongside us, rather than hand it over and hope it sorts itself out.
How much does reputation management cost?
There is no fixed price, and a packaged rate would just be a guess. Every brand sits at a different stage with a different level of risk, so we scope a monthly retainer around your goals and the work that genuinely moves things. You get senior people, defined deliverables and no nasty surprises on the invoice. Tell us where you are and you will have a tailored quote within one business day.
Where is PixPitch based, and do you work with brands outside New Delhi?
We are an independent studio rooted in New Delhi, working with founders and brands right across India and a handful well beyond it. Most of what we do happens online anyway, so the postcode matters a lot less than how quickly we pick up the phone when it counts.